Storage – How long does it take to process my bullion?

Delaware Depository follows strict procedures when depositing or withdrawing customers’ metal. 

Deposits are normally processed within 3 days of receipt.  This allows for bullion to be received, counted, inspected and recorded, system entries completed, and both system physical bullion to be reconciled prior to the final settlement. Large shipments and non-fungible bars (e.g., 100-oz. gold and 1,000-oz. silver bars) may require additional processing time due to their unique storage and tracking requirements.

Withdraws from accounts are normally processed in 24 hours. Large shipments and non-fungible bars (e.g., 100-oz. gold and 1,000-oz. silver bars) may require additional processing time due to their unique storage and tracking requirements.

Storage – What’s the difference between segregated & non-segregated storage?

Delaware Depository stores bullion on behalf of its customers and does not lend or lease metal.  All bullion is fully allocated.

Non-segregated storage (comingled) – physical bullion is allocated on our system and physically separated by product.  Customers who own a product such as 1-oz. Gold American Eagles will have their 1-oz. Gold American Eagles stored with other customers’ 1-oz. Gold American Eagles.  Non-segregated storage is the preferred choice for fungible products.

Segregated storage – physical metal is allocated on our system and physically separated by customer.  Customers who choose segregated storage receive their own container where the metal is separate and apart from all other metal.  The exact material deposited is returned upon withdrawal.  Segregated storage is a common choice for special year, specific brand, numismatic coins or sentimental products.

Storage – What’s the difference between an IRA account and a non-IRA account?

Delaware Depository takes pride in carefully receiving, inspecting, storing, auditing, and shipping customers’ bullion.

IRA accounts – Bullion held on deposit in an IRA is controlled by the trustee/custodian.  Delaware Depository maintains agreements with various IRA custodians.  The custodians, in turn, maintain agreements with their customers.  Therefore, individual IRA account holders should contact their IRA custodian administering the IRA for any questions.  Reports are sent and instructions received directly to or from the IRA custodian. 

Non-IRA accounts (personal storage) – Bullion held on deposit in a personal storage account is controlled by the individual customer or their designated representative or dealer.  Delaware Depository maintains an agreement with the customer.  All statements, invoices and correspondence are sent directly to the customer.  Non-IRA account holders may call 302-765-3889 for any questions.