Delaware Depository takes pride in carefully receiving, inspecting, storing, auditing, and shipping customers’ bullion.
IRA accounts – Bullion held on deposit in an IRA is controlled by the trustee/custodian. Delaware Depository maintains agreements with various IRA custodians. The custodians, in turn, maintain agreements with their customers. Therefore, individual IRA account holders should contact their IRA custodian administering the IRA for any questions. Reports are sent and instructions received directly to or from the IRA custodian.
Non-IRA accounts (personal storage) – Bullion held on deposit in a personal storage account is controlled by the individual customer or their designated representative or dealer. Delaware Depository maintains an agreement with the customer. All statements, invoices and correspondence are sent directly to the customer. Non-IRA account holders may call 302-765-3889 for any questions.